在媒体上经常见到:某单位一直困扰群众的老大难问题,在某主要领导的亲自过问下,很快得到圆满解决之类的报道。笔者看过这些报道,在为领导转变工作作风、深入基层为群众办实事叫好的同时,不禁产生这样的疑问:领导过问之前,相关职能部门干什么去了?这种对待群众困难,领导不亲自出面,有关职能部门就久拖不解决的现象,在一些地区、一些单位并不鲜见。客观地讲,有些大的问题需要领导协调,但基层群众更多的难题却是有关部门可以直接解决的。职能部门履行职责不够,一方面是作风不够扎实,发现不了基层存在的问题;另一方面是服务群众的意识不强,害怕麻烦,甚至担心主 It is often seen in the media that a unit has been plaguing the masses of the most in need of long-term hardship and, under the personal intervention of a major leader, it will soon receive such reports as a satisfactory solution. The author read these reports. While changing the working style for the leadership and thoroughly applauding the grassroots work for the masses, we can not help but wonder why the relevant functional departments are going to deal with the masses before they ask questions. This kind of treatment of the masses is difficult and the leaders do not personally come forward In some areas, some units are not uncommon. Objectively speaking, some major problems require leadership and coordination. However, more problems for grassroots people are solved directly by relevant departments. On the one hand, the functional departments are not sufficiently solid in their style of work to find the problems that exist at the grassroots level; on the other hand, they are not strong in serving the masses, are afraid of trouble, and are even worried about the Lord