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为全面了解国网湖南省电力公司营销服务管理现状,深入剖析、解决营销工作存在问题,不断强化营销领域严抓严管,持续提升供电服务水平。2015年,国网湖南省电力公司客户服务中心按照公司统一工作部署,在全省范围内开展营销服务全面诊断活动。完成“一次诊断”。在每个市公司有针对性选取1-2个供电所和部分专业班组开展全客户、全业务、全方位的诊断分析,充分调研营销管理工作现状、薄弱环节,严厉查处违章违规行为,提出整改和提升意见,严格责任追究和闭环管理,以点带面提升公司整
In order to comprehensively understand the status quo of the marketing service management of the State Grid Hunan Power Company, analyze and solve the problems existing in the marketing work, strengthen the strict management in marketing and continuously improve the service level of power supply. In 2015, the State Grid Hunan Provincial Electric Power Company Customer Service Center deployed the company’s unified work in accordance with the Company’s comprehensive diagnostic services for marketing services across the province. Complete “a diagnosis ”. We selected 1-2 power supply centers and some professional teams in each city to carry out full-client, full-service and all-round diagnostic analysis, fully investigated the status quo and weaknesses of marketing management, severely punished violations and proposed corrective actions And enhance their opinions, strict accountability and closed-loop management, with a point to enhance the company