“博物馆是为社会及其发展服务的非营利的永久机构,并向大众开放。它为研究、教育、欣赏之目的的征集、保护、研究、传播并展示人类及人类环境的见证物。”~①其中“为社会及其发展服务的非营利的永久机构,并向大众开放”部分在2008年1月23日中宣部、财政部、文化部、国家文物局联合下发了《关于全国博物馆、纪念馆免费开放的通知》后,得到了真正意义上的实现。笔者认为目前我国博物馆公共服务意识尚不十分成熟,应从以下几个方面全面提升博物馆为公共服务的意识与能力。 “The Museum is a non-profit, permanent organization serving the society and its development and is open to the general public, collecting, protecting, researching, disseminating and presenting testimonials of the human and human environment for the purpose of research, education and appreciation. ”On January 23, 2008, the Central Propaganda Department, the Ministry of Finance, the Ministry of Culture and the State Administration of Cultural Heritage jointly issued the“ Non-profit Permanence Institution Serving the Society and Its Development and Being Open to the Public ” After the “Notice Concerning the Free Opening of National Museums and Memorials”, it has been truly realized. At present, the author thinks that the public service awareness of museums in our country is not yet very mature, and the awareness and ability of public museums should be improved in the following aspects.