当前,各地邮政部门正在积极探索 1 1 1 8 5 客户服务中心由服务型向经营型转变的有效途径,但由于缺乏战略规划和具体指导,更主要的是因为发展定位模糊,真正产生实际经济价值的并不是很多,而且发展参差不齐,在邮政收入中占比小。为此,笔者结合实际,就邮政信息业务的定位及其发展 At present, the postal service departments around the country are actively exploring effective ways for the customer service center to make a transition from service-oriented to business-oriented. However, due to the lack of strategic planning and specific guidance, the main reason is that postponement of development has a real economic value Not many, but uneven development, accounting for a small proportion of postal revenue. To this end, the author combined with the reality, the postal information business positioning and its development