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本文旨在分析医院运营过程中遇到的实际问题,针对性提出了门诊“一卡通”系统的解决方案,有效改善了医院的服务水平以及运行效率,降低了医院运营成本。通过对一卡通管理系统整体功能架构以及各分系统的进行了分析设计,并进行便捷性及安全性改进。通过患者信息数据库的建立,以及各系统间的数据互联,使医生诊断过程中获得更多患者病史及就诊信息,诊断更加高效而准确。系统的使用方便了患者就医过程,减少了等待排队时间,有助于提高患者的满意度。
The purpose of this paper is to analyze the practical problems encountered in the operation of the hospital and put forward the solution of outpatient “card ” system pertinently to effectively improve the service level and operating efficiency of the hospital and reduce the operating costs of the hospital. Through the overall function of the management system of the card as well as the various subsystems of the analysis and design, and convenience and safety improvements. Through the establishment of patient information database and the data interconnection among various systems, more patient histories and medical information can be obtained during the diagnosis of the doctors, and the diagnosis is more efficient and accurate. The use of the system facilitates the patient’s medical treatment, reduces the waiting time for queuing, and helps improve patient satisfaction.