和谐是社会稳定的基础,和谐是医院发展的必需。建立和谐统一的新型医患关系,是医学发展的需要,也是社会文明进步的要求和体现。近年来,平煤医疗集团总医院胸外科坚持以病人为中心,积极转变服务模式,提高服务质量,努力构建和谐医患关系。本文根据工作所及,从服务、技术、环境三方面着手,对构建和谐医患关系进行了一些粗浅的探讨。 Harmony is the foundation of social stability, and harmony is necessary for the development of the hospital. The establishment of a harmonious and unified new doctor-patient relationship is the need of medical development and also the requirement and manifestation of the progress of social civilization. In recent years, the Department of Thoracic Surgery, General Hospital of Pingdingshan Medical Group has persisted in taking patients as the center, actively changed its service mode, improved its service quality and made efforts to build a harmonious relationship between doctors and patients. Based on the work, this article starts with three aspects of service, technology and environment, and makes some superficial discussions on building a harmonious relationship between doctors and patients.