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据《江苏商报》报道,今年国家信息产业部出台的《电信服务标准》,为消费者提供了衡量电信服务优劣的标尺。《电信服务标准》规定,城镇装移电话时限最长为30天,农村最为长40天;电话停机后用户再办理恢复开通手续,从电信部门收到有关费用时起到恢复开通最长不超过24小时;用户电话出现障碍后,从用户向障碍台申告时起,至故障排除、恢复正常通话时限,城镇最长为48小时,农村最长为72小时;用户办理更名、过户、各种程控电话服务项目和办理增减长途直拨功能,自办理手续且结清账务时起至
According to “Jiangsu Daily” reported that this year the Ministry of Information Industry introduced the “telecommunications service standards” for consumers to provide a measure of the pros and cons of telecommunications services. According to the “Telecommunication Service Standards”, the time limit for installing mobile telephones in urban areas is up to 30 days and that in rural areas is up to 40 days. After the phone is down, the user resumes the procedures for the resumption of opening up and resumes when the telecommunications department receives the charges up to the maximum 24 hours; After the user telephone appears the barrier, from the user to the barrier report from the time until the troubleshooting, to resume normal call time limit, the longest in town is 48 hours, the longest in rural areas is 72 hours; the user to handle the renamed, transfer, a variety of program-controlled Telephone service and handling long-distance direct-dialing function, since the formalities and settlement of accounts from the time