全球经济的发展和国际竞争的加剧，导致市场和顾客对质量的期望越来越高，每个工业、商业或政府的组织，都希望通过提供产品的不断改进以取得良好的经济效益。为此，组织／供方需要使用更加行之有效的体系，来保持持续的质量改进，并不断提高组织的顾客和其它受益者的满意程度? With the development of the global economy and the intensification of international competition, the expectations of the market and customers for quality have become higher and higher. Every industrial, commercial or government organization hopes to provide good economic benefits by providing continuous improvement of its products. To this end, organizations/suppliers need to use more effective systems to maintain continuous quality improvement and continuously increase the satisfaction of the organization’s customers and other beneficiaries?