新世纪、越来越多的理论人士和实践工作者开始重视人文管理和人文服务对“核心竟争力”影响的研究与应用。研究与实践证明,人文管理是构建和谐社会和实现科学发展的重要标志。毋庸置疑,人文 In the new century, more and more theoreticians and practitioners have begun to pay attention to the research and application of the “core competitiveness” of humanistic management and humanistic services. Research and practice have proven that humanistic management is an important symbol of building a harmonious society and realizing scientific development. Undoubtedly, the humanities