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作为美国销售、管理、个人成功学领域的知名顾问,巴里·法伯总结出一套成功的电话销售理论。巴里·法伯认为,电话销售永远比不上面对面做买卖容易。即使你真的在很短时间内打了很多电话,可能也只是与顾客建立了融洽的关系。良好的关系需要销售者具有高明的聆听技巧,及使顾客开口说话的本领。大多数的电话销售商都急于照本宣科,而没有很多时间听取顾客的需
As a well-known consultant in the field of sales, management and personal success in the United States, Barry Faber summed up a successful telemarketing theory. Barry Faber believes that telemarketing will never be easier than face-to-face buying and selling. Even if you really make a lot of phone calls in a very short period of time, you may only have established a harmonious relationship with your customers. A good relationship requires that sellers have sophisticated listening skills and the ability to speak to customers. Most telemarketers are eager to do business and do not have much time to listen to customers