“创新是领先者的通行证。”──上海移动通信有限责任公司总经理郑杰这样告诉记者。 作为上海的主导移动通信运营商，上海移动在市场上占有明显优势：拥有３６０万客户，市场占有率高达７２％以上。但进入２００１年，上海移动在自身发展过程中遇到了一个陡坡：一方面，公司上 “Innovation is the leader’s passport.” - Zheng Jie, general manager of Shanghai Mobile Communications Co., told reporters. As the leading mobile communication operator in Shanghai, Shanghai Mobile occupies obvious advantages in the market: with 3.6 million customers and a market share of over 72%. However, in 2001, Shanghai Mobile encountered a steep slope in its own development: on the one hand, the company