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目前,业务外包在我国图书馆领域逐渐得到了广泛应用,并有涵盖图书馆全部业务的发展态势。理论上,业务外包虽有助于图书馆实现业务核心化战略、降低运营成本、提高工作效率、改进服务质量,但许多业务外包案例表明其并未达到预期目标,相当比例的图书馆对业务外包持谨慎态度。近几年来,一些学者开始关注图书馆业务外包的风险及控制,但数量不多,主要侧重于图书馆具体外包业务风险的描述,较少从理论上分析风险的种类、本质及成因。
At present, business outsourcing has gradually been widely applied in the field of libraries in our country and has covered the development trend of all the business of the library. Theoretically, although business outsourcing can help libraries realize their business core strategy, reduce operating costs, improve work efficiency and improve service quality, many business outsourcing cases show that they do not meet the expected goals. A considerable proportion of libraries outsource business outsourcing Be cautious. In recent years, some scholars have begun to pay attention to the risk and control of library outsourcing. However, few scholars focus on the description of library outsourcing business risks, and they seldom theoretically analyze the types, nature and causes of the risks.