优质服务工作对供电企业持续健康发展有着至关重要的保障作用。在供电企业开展优质服务以来,企业内质外形发生了根本性的变化,初步赢得社会各界的广泛理解。但优质服务工作具有长期性、易波动等复杂因素。随着营销策略不断的调整,员工对优质服务工作已经有了较深刻的理解,逐步 Quality service work for the sustained and healthy development of power supply companies have a crucial guarantee. Since the quality service of power supply enterprises has taken place, the fundamental changes have taken place in the quality of the enterprise’s internal structure, initially gaining a broad understanding from all walks of life. However, the quality of service has long-term, volatile and other complicated factors. With the continuous adjustment of marketing strategy, employees have a better understanding of the quality of service work, and gradually