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社会服务承诺制是新时期社会主义精神文明建设的重要成果。社会服务承诺制的实质是以社会契约的方式对社会服务一系列环节作出有章可循,有章必循,违章必纠的规范,从而使公共服务单位的行业权力转化为必须履行的责任和义务,把“爱岗敬业、诚实守信,办事公道、奉献社会”的职业道德要求,形成易于操作、便于监督的制度。根本目的在于适应社会发展的要求,为社会提供优质高效的服务,让人民群众得到更多的实惠和利益。在社会主义市场经济体制尚不完善,竞争尚不充分的阶段,实行社会服务承诺制无疑是一个巨大的社会进步,也是一种社会历史的必然。一、正确估价社会服务承诺制的实践社会服务承诺制是1994年从烟台市兴起的。我区积极学习借鉴烟台及外地先进经验,从
Social service commitment system is an important achievement of socialist spiritual civilization construction in the new period. The essence of the social service commitment system is to make the rules of following a series of rules of social service in a series of steps of social contract by the way of social contract, so that the power of public service unit is transformed into the responsibility and obligation that must be fulfilled, To “love and dedication, honesty and trustworthiness, work in a fair and dedicated society” professional ethics requirements, the formation of easy to operate, easy to supervise the system. The fundamental purpose is to meet the requirements of social development and provide society with quality and efficient services so that the people will receive more benefits and benefits. In the stage where the socialist market economic system is still not perfect and competition is not yet sufficient, implementing social service commitment is undoubtedly a tremendous social progress and also a necessity of social history. I. Correct Evaluation of the Practice of Social Service Commitment System The promised social service system emerged from Yantai City in 1994. Our district actively learn from Yantai and foreign advanced experience, from