实习生作为酒店人员组成中一个特殊且重要的部分,他们在酒店实习前后的期望和现实的对比,对工作满意度有很大的影响,而实习生实习的满意度对自身的职业生涯、学校和酒店的实习工作改进来说都有重要意义。三亚是全国酒店最为密集的地区之一,以三亚酒店实习生为研究对象,进行满意度调查,比较有代表性。本文以调查结果为依据,分析出三亚酒店实习生满意度存在的问题,从学生、学校和酒店三个方面来提出提高三亚酒店实习生满意度的对策。 As a special and important part of the composition of hotel staff, the internship between their expectation and reality before and after the hotel internship has a great impact on job satisfaction, while the internship satisfaction of internship has a negative effect on their career, school And the hotel internship improvements are of great significance. Sanya is one of the most densely populated areas in the country. Taking the intern of Sanya hotels as the research object, the survey of satisfaction is more representative. Based on the survey results, this paper analyzes the problems existing in the satisfaction of intern in Sanya Hotel and puts forward the countermeasures to improve the satisfaction of intern in Sanya Hotel from the aspects of students, schools and hotels.