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目的:探讨应用品管圈对提高肿瘤日间病房护理质量的作用。方法:浙江省杭州市肿瘤医院自2014年10月在肿瘤日间病房护理过程中应用品管圈,从实施前后肿瘤日间病房收治的患者中各随机选取140例作为研究对象,比较实施前后护理质量和患者满意度变化情况。结果:实施品管圈后,护理质量和患者满意度较之前明显提高(P<0.05),护理工作效率亦明显提高(P<0.05)。结论:品管圈对提高肿瘤日间病房护理质量有着积极作用,能够明显提高护理质量、护理工作效率和患者满意度。
Objective: To explore the role of application tube to improve the quality of ward nursing during the day. Methods: Tumor Hospital of Hangzhou City, Zhejiang Province, applied quality control ring during daytime ward care in October, 2014. Randomly selected 140 patients from patients with tumor daytime wards before and after the implementation as the research object, and compared before and after the implementation of the nursing Quality and Patient Satisfaction Changes. Results: After the quality control ring was administered, the quality of care and patient satisfaction were significantly improved (P <0.05), and the nursing work efficiency was significantly improved (P <0.05). Conclusion: The quality control circle has a positive effect on improving the quality of ward nursing care during the daytime, which can obviously improve the nursing quality, nursing work efficiency and patient satisfaction.