酒店的大堂(Hotel Lobby)是酒店在建筑内接待客人的第一个空间,也是使客人对酒店产生第一印象的地方。在早期的欧洲酒店中Lobby通常都不大,但却是酒店的管理和经营中枢。在这里,接待、登记、结算、寄存、咨询、礼宾、安全等各项功能齐全,甚至连客房的管理和清洁工作都一并在这里办理。 The Hotel Lobby is the hotel’s first space to host guests in the building and gives guests a first impression of the hotel. In the early European hotels Lobby usually not large, but it is the hotel management and operations hub. Here, reception, registration, settlement, hosting, counseling, concierge, security and other functions complete, and even the management and cleaning of rooms are also handled here.