看用户体验对自存储态度的影响——机构知识库与文档分享网站的用户功能比较

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通过IR与两大典型的文档分享网站(百度文库和豆丁网)的用户功能比较,可以看出文档分享网站人性化的设计和有效的运作能为用户带来更好的使用体验,更能满足用户需求,这正是IR平台欠缺的。相比之下,目前的IR平台功能单一,运作方式封闭,无法为用户提供良好的使用体验,不利于调动用户自存储积极性。对高校教师的抽样调查也表明,自存储系统有着潜在的市场需求,但必须有良好的使用体验才能吸引用户参与到自存储实践中来。建议从功能设计、激励机制和整合运作三方面对IR平台做出改进和完善。 Through IR and two typical document sharing website (Baidu Library and Bean Ding) user function comparison, we can see that the document-sharing website humane design and effective operation can bring users a better user experience, more To meet user needs, this is the lack of IR platform. In contrast, the current IR platform has a single function and a closed operation mode, which can not provide a good user experience and is not conducive to mobilizing user self-storage motivation. A sample survey of university teachers also shows that self-storage systems have potential market needs but must have a good user experience to attract users to self-storage practices. It is suggested that the IR platform should be improved and improved from three aspects: functional design, incentive mechanism and integrated operation.
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