锦绣香江温泉酒店是由香江集团按照白金五星级标准建设投资兴建的集温泉、餐饮、会议、客房、度假于一体的度假酒店。硬件设施完善,经营特色突出,企业正着力于提升员工服务水平,综合素质等“软件”水平。培训作为重要手段与工具,是酒店目前的重点工作,本文通过对锦绣香江温泉酒店相关经理人员的走访,自己所在学校订单班学生的访谈,总结出锦绣香江温泉酒店温泉服务人员培训的问题,为酒店提出几点对策与建议。 Splendid Xiangjiang Hotspring Hotel is a resort hotel integrating hot springs, restaurants, conferences, guest rooms and holidays invested by Xiangjiang Group in accordance with the platinum five-star standard. Improve the hardware facilities, business features outstanding, companies are focusing on improving employee service levels, overall quality “software ” level. Training as an important means and tools is the hotel’s current focus of work.This article through the interview of the managers of Jinxiu Xiangjiang Hotspring Hotel and the interviews with the students in the order classes of their own schools to summarize the training of the spa technicians of Jinxiu Xiangjiang Hotspring Hotel as Hotel made a few countermeasures and suggestions.