随着经济与科技的迅速发展,航空逐渐成为人们出行的一种重要方式,这在很大程度上推动了世界范围内航空事业的发展。但在另一方面,也加剧了航空领域的内部竞争,各大航空公司致力于通过提升自身的服务质量,来提高自身的竞争力。因此可以说,航空服务对于中国民航的发展具有十分重要的意义。根据新的形势变化,我们需要探索新的策略,提升民航的服务质量,促进中国民航又好又快地发展。 With the rapid development of economy and technology, aviation has gradually become an important way for people to travel, which has greatly promoted the development of aviation in the world. On the other hand, it also aggravated the internal competition in the field of aviation. Major airlines are committed to enhancing their competitiveness by improving their service quality. Therefore, it can be said that aviation service is of great significance to the development of China’s civil aviation. According to the new situation, we need to explore new strategies to enhance the service quality of civil aviation and promote the sound and rapid development of CAAC.