我们不得不承认,在信息的扩散和技术的变革下,我们的消费观念将受到影响、发生改变,消费需求随之发生改变;而提供服务的供应商也会利用技术引领变革,通过多种方式影响消费者。两者的结合带来的结果就是市场和产业的改变。就如诺基亚和苹果的不同命运。在智能手机出现后,消费者的观念发生变化,逐渐认可了智能手机 We have to admit that with the proliferation of information and technological changes, our attitudes toward consumption will be affected and changed, consumer demand will change accordingly, and service providers will also use technology to lead change through a variety of ways Affect consumers. The result of the combination of the two is the change in markets and industries. Like Nokia and Apple’s different fate. After the advent of smartphones, consumer attitudes changed and smartphones were gradually recognized