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目的:根据临床护理情况,探究优质护理服务在骨科护理中的应用价值。方法:选取2015年11月~2016年5月在浙江省湖州市中心医院就诊的骨科患者112例,根据患者意愿随机均分入组,对照组为常规护理组,观察组为优质护理组,比较分析两组患者满意度情况。结果:观察组患者不良事件发生情况显著降低,其对治疗过程中的沟通交流、环境态度、病区环境及护理人员工作情况等的满意度情况,均显著优于对照组。结论:优质化护理服务的实施,可显著改善常规骨科护理中的缺陷,减少意外发生,有效提高患者满意度。
Objective: To explore the value of quality nursing service in orthopedic nursing according to clinical nursing. Methods: A total of 112 orthopedic patients from November 2015 to May 2016 in Huzhou Central Hospital of Zhejiang Province were enrolled in this study. Patients in the orthopedics group were randomly divided into normal control group and normal control group. The comparison group Analysis of two groups of patients satisfaction. Results: The incidence of adverse events in the observation group was significantly lower than that of the control group, which was significantly better than that of the control group in the communication and exchange of treatment, environmental attitudes, ward environment and nursing staff work satisfaction. Conclusion: The implementation of quality nursing service can significantly improve the defects in conventional orthopedic care, reduce accidents and effectively improve patient satisfaction.