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北电为橡果国际提供的呼叫中心系统,让橡果国际能够整合坐席资源,合理分配和智能化地调整针对不同产品具有优势推广能力的坐席与客户沟通以最大化地提升每一次接听电话的订单成功率。
Nortel provides Acorn International with a call center system that allows Acorn International to consolidate agent resources, intelligently allocate and intelligently adjust agent-specific seats for different products to communicate with customers to maximize the value of each call received Order success rate.