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时代的脚步在加快,企业的发展也在不断的进步,市场的竞争已经达到了白热化的阶段,因此很多企业开始注重客户服务这一块,同行竞争的猛烈导致一旦对方开出更优渥的条件,就会导致大量的客户流失,因此必须时时了解客户的现任情况,做好进一步的跟踪,及时解决客户的需求问题。此次论电子商务环境下的新客户的沟通方式与管理。
The pace of the times are accelerating, the development of enterprises are also constantly improving, the market competition has reached a white-hot stage, so many companies began to focus on customer service this one, peer fierce competition led to once the other out more favorable conditions Will lead to the loss of a large number of customers, it is necessary to keep abreast of the current situation of customers, make further follow-up, and timely solutions to customer needs. This time on e-commerce environment, new customer communication and management.