日本社会可以说是礼仪的社会,随处可见相互深深的鞠躬致谢的日本人。在工作当中,使用敬语更是必不可少的。跟客户、跟上司、跟长辈等谈话必须使用敬语。涉及到需要尊重的对方用敬他语,涉及到自身的用自谦语,不涉及人的还会用郑重语。如果服务行业的工作人员对客人没有用敬语,那就是非常失礼的事情,遇到客人的投诉,还有可能失去工作。所以,很多公司对新入职员都有礼仪及敬语的培训。但是生活中,尤其是年轻人, Japanese society can be described as etiquette society, everywhere can see each other deeply bowed thanks to the Japanese. At work, the use of honorifics is even more essential. Talk to your client, your boss, your elder, etc. You must use honorifics. Involved in the need to respect each other with respect to his language, involving their own modesty, do not involve people will use Zheng language. If the service industry staff to guests without honorifics, it is very rude things, encounter complaints from guests, there may be a loss of work. Therefore, many companies have new etiquette and honorific training of staff. However, in life, especially young people,