本文通过对贵州瓮安“6·28”事件的分析解构群体暴力事件的诱因和特征,试图探究在突发事件中,政府和媒体等相关部门应该采取怎样的措施,以及如何准确有效地发布权威信息来消除谣言稳定民心,引导舆论,尽力促使事态的影响最小化。 By analyzing the causes and characteristics of mass incidents of violence in Weng’an, Guizhou Province, this article tries to find out what measures should be taken by relevant departments such as government and media in the emergency and how to accurately and effectively Publish authoritative information to eliminate rumors, stabilize popular sentiment, guide public opinion, and try to minimize the impact of the situation.