论文部分内容阅读
近年来各大医院非常重视护士人文素质教育,提出开展“以病人为中心”的优质护理服务,要求处处为病人着想,一切活动都要把病人放在首位;紧紧围绕病人的需求,提高服务质量,为病人提供“优质、高效、低耗、满意、放心”的医疗服务。而《护理礼仪与人际沟通》课程正是在这样的社会背景下逐渐发展起来,它反映了社会对护理人才培养规格的需要,是护理教育改革的需要,也是医疗改革的需要,它越来越受到各大学校和医院重视和认可,它在护士人文素质修养中发挥着不可替代的作用。
In recent years, the major hospitals attach great importance to the humanistic quality education of nurses, and propose to carry out the “patient-centered” quality nursing service. They are required to be considerate of the patients everywhere, and all activities must put the patients first. With regard to patient needs closely, Improve service quality and provide patients with “high quality, high efficiency, low consumption, satisfaction, rest assured” medical service. The course of “nursing etiquette and interpersonal communication” is gradually developed in such a social context. It reflects the need of the community for the training of nursing personnel, is the need of nursing education reform, and also the need of medical reform. It increasingly It is valued and approved by all major schools and hospitals. It plays an irreplaceable role in the training of humanistic quality of nurses.