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过去的几十年,许多国家的政府通过设立国家质量奖的方式来提升本国各类组织的管理水平,提高本国产业的竞争力。在各类国家质量奖的计划中,最具影响力的是美国马尔科姆·鲍德里奇国家质量奖,即“卓越绩效准则”。我国在中国质量协会的推动下,也实施了“全国质量管理”计划,致力于在中国企业普及推广卓越绩效模式的先进理念和经营方法,为企业不断提升竞争力以取得出色的经营绩效服务。近年来,美国又将卓越绩效模式推广到教育机构,以提高美国教育机构的
In the past few decades, the governments of many countries have promoted the management level of various kinds of organizations in their country through the establishment of a national quality award to enhance the competitiveness of their industries. Of all the national quality awards, the most influential is the Malcolm Baldrige National Quality Award, which is known as “High Performance Criteria ”. Under the impetus of China Quality Association, China has also implemented the “National Quality Management Plan,” devoted itself to popularizing and promoting the advanced concepts and management methods of high-performance models in Chinese enterprises so as to continuously improve their competitiveness and achieve excellent business performance service. In recent years, the United States has extended its model of high performance to educational institutions to raise the