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供应商创新的形成机制问题在理论界一直未得到足够的重视与解决。本文以服务外包产业为实证研究背景,基于组织学习理论和资源依赖理论,从发包方(顾客创新性)和承包方(供应商依赖)两个视角探讨了供应商创新的形成机制,并剖析了基于两种组织学习的影响机理。实证结果表明:一方面,创新性强的顾客往往给供应商带来更多的学习机会和更大的创新空间,从而提高供应商的创新水平;另一方面,虽然“依赖”常常使供应商在权力—依赖结构中处于弱势地位,但却激发了其更强烈的学习动机,并通过主动和被动两种学习机制切实提升了供应商的创新水平。此外,需要特别强调的是,本文还专门从重要性、传导机制和反应时间三个角度论证了相对于顾客创新性而言,供应商依赖对两种组织学习的促进作用更大,进而对供应商创新产生更为重要的影响。
The formation mechanism of supplier innovation has not been given sufficient attention and solution in the theory circle. This paper takes the service outsourcing industry as an empirical research background. Based on organizational learning theory and resource dependence theory, this paper discusses the formation mechanism of supplier innovation from the perspectives of contractor (customer innovation) and contractor (supplier dependence), and analyzes Based on two organizational learning mechanisms of influence. The empirical results show that, on the one hand, innovative customers tend to bring more learning opportunities and more innovation to suppliers, thereby improving the level of innovation of suppliers; on the other hand, although “dependent” often Suppliers are disadvantaged in the power-dependent structure, but they stimulate their stronger motivation to learn and enhance the innovation level of suppliers through active and passive learning mechanisms. In addition, it is particularly emphasized that this paper demonstrates that supplier dependence has a greater effect on the promotion of two kinds of organizational learning than the importance of customer innovation from the perspectives of importance, transmission mechanism and response time. Business innovation has a more important impact.