护患沟通在心内科护理中应用

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目的:研究心内科护理中实施护患沟通的临床效果。方法:该院选择2015年4~5月间诊治的44例心内科患者,将其均分为两组,对照组所选的22例患者进行常规护理措施,观察组所选的22例患者在常规护理的基础上实施护患沟通护理措施,比较两组患者的满意度以及护患纠纷发生几率。结果:通过比较,观察组患者对临床护理的满意度达到了100.0%,对照组患者为81.82%;差异显著(P<0.05)。观察组患者住院时间为(4.8±0.6)d,对照组为(5.7±2.5)d;观察组患者中2.0%纠纷发生率,对照组为13.0%纠纷发生率;观察组患者的住院时间以及护患纠纷发生率明显比对照组低,两组患者差异显著(P<0.05)。结论:心内科护理过程中运用护患沟通方式能够有效提升临床护理效果,而且明显的提升了患者对护理人员的满意度,同时还降低了护患纠纷发生率,缩短患者住院时间,值得在临床上推广应用。 Objective: To study the clinical effect of nurse-patient communication in cardiology nursing. Methods: Forty-four patients with cardiology who were diagnosed and treated from April to May in 2015 were divided into two groups. The control group selected 22 patients for routine nursing intervention. The 22 patients in the observation group were selected Based on routine nursing care and patient communication and nursing measures to implement the implementation of the comparison of two groups of patients satisfaction and nurse-patient disputes occur. Results: By comparison, the satisfaction rate of the clinical observation group was 100.0% in the observation group and 81.82% in the control group (P <0.05). The duration of hospitalization was (4.8 ± 0.6) days in the observation group and (5.7 ± 2.5) days in the control group. The incidence of 2.0% disputes in the observation group and 13.0% in the control group were the incidences of hospitalization and hospitalization in the observation group The incidence of disputes was significantly lower than that of the control group, with significant differences between the two groups (P <0.05). Conclusion: The use of nurse-patient communication in the course of cardiology nursing can effectively improve the effect of clinical nursing, and significantly improve patient satisfaction with nursing staff. At the same time, it also reduces the incidence of nurse-patient disputes and shortens the hospitalization time, which is worth clinical treatment On the promotion of application.
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