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随着航空运输业的飞速发展,空中交通管制服务将面临航空需求不断增加的严峻挑战。在如何看待空中交通管制服务的未来发展上应具有前瞻性,即将来临的服务时代也要求空管系统在不断加强安全保障能力的同时,进一步提高空中交通管制服务的质量与效益。优质服务首先应是安全服务,对空中交通管制服务而言,这是优质服务的核心。确保安全是航空服务最显著的特性,只有在确保安全的基础上,
With the rapid development of the air transport industry, air traffic control services will face the severe challenge of increasing aviation demand. The future development of air traffic control services should have a forward-looking view on how to treat the air traffic control services. The forthcoming service era also requires the air traffic control system to further enhance the quality and effectiveness of air traffic control services while constantly strengthening its safety and security capabilities. First of all, quality service should be a safety service, which is at the core of quality service for air traffic control services. Ensuring safety is the most prominent characteristic of aviation services. Only on the basis of ensuring safety,