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在界定公共事业组织概念的基础上,提出构建公共事业组织知识管理实施模式,包括组织内外知识环境建设和组织的战略知识管理。外部知识环境即社会知识环境和企业、政府这两大组织的知识环境,内部知识环境则包括组织的制度、文化和技术环境。组织的战略知识管理主要是分析知识链管理和知识价值评估。认为公共事业组织在构建知识管理实施模式的过程中,应该基于社会公众利益、体现公益服务宗旨并面向动态知识环境进行知识共享、知识创新和知识评估。
On the basis of defining the concept of public service organization, this paper puts forward the mode of constructing knowledge management of public service organization, including the strategic knowledge management of knowledge environment construction and organization inside and outside the organization. The external knowledge environment is the knowledge environment of social knowledge environment and enterprise and government. The internal knowledge environment includes the institutional, cultural and technological environment of the organization. The organization’s strategic knowledge management is mainly the analysis of knowledge chain management and knowledge value assessment. In the process of constructing the implementation mode of knowledge management, public utility organizations should reflect the purpose of public service and carry out knowledge sharing, knowledge innovation and knowledge assessment based on the public interest, and the dynamic knowledge environment.