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介绍随着环境不确定性和信息复杂度的增加,公共图书馆积极主动地为政府决策提供服务逐渐成为一种趋势。通过调查我国主要图书馆的网站及报道,总结公共图书馆在反馈寻求方式上的普遍做法,基于反馈寻求的理论,指出图书馆在反馈寻求做法上的不足。最后,结合国外优秀图书馆的反馈寻求经验,提出我国公共图书馆反馈寻求的可行途径。
INTRODUCTION With the increase of environmental uncertainty and information complexity, it is becoming a trend for public libraries to proactively provide services to government decision-making. Through surveying the websites and reports of the major libraries in our country, the common practice of public libraries in feedback seeking ways is summarized. Based on the theory of feedback seeking, the author points out the inadequacy of feedback seeking in libraries. Finally, we seek for experience through the feedback of excellent foreign libraries, and put forward the feasible ways for our public libraries to seek feedback.