我国酒店行业的迅速发展,对于高素质的服务型人才需求越来越大,但是目前服务型人才的流失和质量水平低下的状况严重制约了酒店行业的持续健康发展。因此,酒店企业要根据市场发展的新趋势,在人才招募、人才保留和人才发展方面积极主动地采取干预措施,培育一支高素质的酒店服务型人才队伍。 The rapid development of China’s hotel industry demands more and more high-quality service personnel. However, the loss of service-oriented personnel and the low quality level have seriously hampered the sustained and healthy development of the hotel industry. Therefore, according to the new trend of market development, hotel companies should actively adopt intervention measures in recruiting talents, retaining talents and developing talents so as to foster a contingent of high-quality hotel service talents.