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介绍了国外先进民机制造商对这两类指标的设定现状,对服务请求级别及响应时间两类指标进行重要性分析,为国内民机制造商制定两类指标提供参考依据与建议。
This paper introduces the setting status of these two kinds of indexes by advanced foreign civil machine manufacturers, analyzes the importance of service request level and response time, and provides references and suggestions for the two types of indicators for domestic civil aircraft manufacturers.