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目的 :调查手术室护理质量管理中质控小组与专业小组联合实践的效果。方法 :采用质控小组与专业小组相结合的方式,全员参与质控过程,运用PDCA循环法进行管理,比较实施前后的护理质量评分、手术医生满意度及患者满意度。结果 :实施后,6项护理质量评分、手术医生满意度及患者满意度均高于实施前,且差异具有统计学意义(P<0.05)。结论 :质控小组与专业小组联合的方式有效提高了护士工作积极性,弥补了传统质控模式存在的不足,有效提高了手术室护理质量,提高了手术医生及患者的满意度。
Objective: To investigate the effect of joint practice of quality control team and professional team in operating room nursing quality management. Methods: The quality control team and the professional team were combined. The whole staff was involved in the quality control process. The PDCA cycle method was used for management. The quality of care score, satisfaction of the surgeon and patient satisfaction were compared before and after the implementation. Results: After the implementation, the six quality of care scores, surgeon satisfaction and patient satisfaction were higher than before implementation, and the difference was statistically significant (P <0.05). Conclusion: The combination of quality control group and professional group effectively improves the work enthusiasm of nurses, makes up for the shortcomings of the traditional quality control mode, effectively improves the quality of operating room nursing and improves the satisfaction of surgeons and patients.