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应日本科学技术联盟的邀请,经国家经贸委批准,笔者荣幸地随中国质量管理代表团出访日本。于1995年11月12日至11月26日,参加日本第36次质量月活动。 中国质量管理代表团参加这次日本质量月活动的内容,主要有以下三个方面: 拜访了日本科技联。 参加了有关会议:第33次高层经营者质量管理大会;1995年度日本质量管理奖、戴明奖授奖仪式和获奖企业报告演讲会;第45次部、课长质量管理大会和论文发表会。 参观并考察了日本的4个企业。 现就笔者参加日本第36次质量月活动的感受,对日本质量管理谈几点认识。1 质量经营成为日本经济走出低谷的重要战略 80年代后期,日本经济发展迅速,各项需求旺盛,特别是房地产和股票价格暴涨,形成了前所未有的“泡沫经济”。日本金融机构开始大规模向高利润、高风险的房地产领域投资。“泡沫经济”破灭后,房地产价格下跌,日元
At the invitation of the Japan Science and Technology Alliance, and with the approval of the State Economic and Trade Commission, the writer is honored to visit Japan with the China Quality Management Delegation. He participated in the 36th quality month in Japan from November 12 to November 26, 1995. The quality management delegation of China participated in this month’s quality month event, mainly in the following three areas: Visited the Japan Science and Technology Federation. He participated in related meetings: the 33rd Quality Management Conference of Senior Managers; 1995 Japan Quality Management Award, Deming Award Presentation Ceremony, and Award-Winning Enterprise Reporting Lecture; 45th Division and Division Leader Quality Management Conference and Paper Presentation. Visited and inspected four companies in Japan. Now I’ll talk about the experience of Japan’s 36th quality month event and talk about Japan’s quality management. 1 Quality management has become an important strategy for the Japanese economy to bottom out. In the late 1980s, Japan’s economy grew rapidly and demand was strong. In particular, real estate and stock prices soared, creating an unprecedented “bubble economy”. Japanese financial institutions began to invest heavily in high-margin, high-risk real estate areas. After the “bubble economy” burst, real estate prices fell, the yen