随着社会文化的不断发展,公共图书馆的发展越来越迅速,图书馆的读者服务出现了新的问题和要求。对馆员和读者在借阅和利用文献过程中的心理进行分析,有助于提高图书馆的服务质量,进而提高国民文化水平。文章从心理学的角度分析了馆员和读者的心理,进而探究了心理学在图书馆读者服务中的运用。 With the continuous development of social culture, the development of public libraries has become more and more rapid, and new problems and demands have emerged in the service of library readers. Analyzing the psychology of the librarians and readers in borrowing and utilizing the documents helps to improve the service quality of the library and further enhances the national cultural level. The article analyzes the psychology of librarians and readers from the perspective of psychology, and then explores the application of psychology in the service of library readers.