信访的诉求、内部结构、整体状况和表现形式的一些新特点和发展趋势对现有社会管理的理念、模式、机制和方法形成挑战。化解社会矛盾、缓解信访压力需要树立善治的管理理念,建构动态治理性管理模式,完善以合作和法治为核心的管理机制,创新出更多的信息、沟通、网格等管理手段。 Some new features and trends in the petitions, internal structures, overall conditions and manifestations of petitions pose challenges to the existing social management concepts, models, mechanisms and methods. To resolve social conflicts and ease the pressure of letters and visits, we need to establish a good governance philosophy, construct a dynamic governance management model, improve the management mechanism centered on cooperation and the rule of law, and create more management tools such as information, communication and grid.