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随着社会的发展和时代的进步,在管理工作中新理念和新技术被推广和普及,参考咨询是图书馆的一项核心业务,代表着图书馆读者服务的方向。而参考咨询档案是图书馆参考咨询工作的原始记录材料,是一点一滴积累起来的具有保存价值的档案资料,参考咨询档案作为档案的重要组成部分,它的管理模式和管理方法也在发生变化。根据参考咨询档案的主要特点以及当前网络技术的发展和应用,提出了针对公共图书馆参考咨询档案管理工作应进行规范化、专业化、自动化的科学管理及开发利用。
With the development of society and the progress of the times, new ideas and new technologies are popularized and popularized in management. Reference and consultation are one of the core business of the library, and represent the direction of library reader service. Reference and consultation archives are the original record materials of reference work of library, and are the accumulated and preserved archival materials with bit by bit. Reference and consultation archives are important components of archives, and their management modes and management methods are also taking place Variety. According to the main features of reference consulting archives and the development and application of the current network technology, this paper puts forward the scientific management and development and utilization of the reference archives management of public libraries should be standardized, specialized and automated.