近年来,企业社会责任受到社会的广泛关注,但关于它没有一个标准的规则,尤其是在突发事件下更是没有明确的规则去约束它。通过访谈,问卷调查的方式,运用公共政策的定性定量分析方法,结合现有资料来找出小型私营零售业在紧急情况下采取的关于社会责任问题的措施所体现的不足确定一个标准。 In recent years, corporate social responsibility has drawn widespread public concern. However, there is no standard rule on CSR, especially under emergencies, there is no clear rule to restrain it. Through interviews and questionnaires, using the qualitative and quantitative analysis methods of public policy, combined with the existing data to identify a small private retail industry in an emergency response to the problems of social responsibility to identify the lack of a standard.