中国汽车质量服务投诉中心在过去的一年中共收到投诉1437份,主要问题集中在汽车售后服务领域。从近1500件投诉也可以发现,消费者的投诉一直集中于维修方面,占到了投诉总数的近七成,并且投诉所涉及的品牌达78个之多,几乎涵盖了目前市场上所能见到的主要品牌。在消费者的投诉中,汽车质量问题主要集中在发动机方面,这一部分占到了整个质量问题投诉的近一半。发动机可以说是汽车的心脏,而汽车 China Automotive Quality Services Complaint Center received a total of 1,437 complaints in the past year, the main issues concentrated in the field of automotive after-sales service. From nearly 1,500 complaints, consumers’ complaints have been concentrated on maintenance, accounting for nearly 70% of the total number of complaints. As many as 78 complaints have been filed, covering almost all the complaints on the market today The main brand. In consumer complaints, car quality problems are mainly concentrated in the engine, this part accounted for nearly half of the quality complaints. The engine can be said to be the heart of a car, while the car