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目的分析急诊科实施ABC三区分诊急救护理模式的效果。方法该院急诊科自2014年1月起在急诊护理工作中实施ABC三区分诊急救护理模式,而此前的2013年实施传统的急救护理模式,对比两种护理模式下护理人员满意率和患者满意率的差异,比较两种护理模式的优点和缺点。结果经过数据统计发现,2014年护理人员满意率和患者满意率均明显高于2013年,差异有统计学意义(P<0.05)。结论实施ABC三区分诊急救护理模式可提高分诊效率,可以优化急诊科护理人力资源配置,可将其作为一种有效的急诊分诊模式进行推广。
Objective To analyze the effect of emergency nursing in ABC emergency department. Methods The emergency department of the hospital implemented ABC three-zone emergency care nursing mode in emergency care since January 2014, whereas the previous 2013 implementation of the traditional emergency care mode compared nursing satisfaction and patient satisfaction in the two nursing modes Rate differences, compare the advantages and disadvantages of the two modes of care. Results According to the data statistics, the satisfaction rates of nurses and patients in 2014 were significantly higher than those in 2013, with a significant difference (P <0.05). Conclusions The implementation of ABC three-area emergency medical nursing model can improve the efficiency of triage and optimize the allocation of emergency nursing human resources, which can be promoted as an effective emergency triage model.