日前,德国曼在北京总部召开售后服务会议,德国曼在中国的授权经销商及服务站参与了此次会议。会议围绕“持续提升售后服务水平”主题展开讨论,从售后服务的质量、服务时间及车辆保修等全方面工作进行了深入的探讨,并制定了严格的经销商及服务站服务考核标准,以确保客户能享受高标准服务。提供快速、高效的售后服务是德国曼服务的标准之一,此次售后服务会议上,德国曼对售后服务提出了严格的标准。在经销商所在城市,服务人员须在接到服务需求4小时内到达服务 Recently, Germany and Mann headquarters in Beijing held after-sales service conference, Germany Man in China authorized dealers and service stations to participate in the meeting. The conference focused on the theme of “Continuously Improving After-sales Service Level” and conducted in-depth discussions on all aspects of after-sales service quality, service time and vehicle warranty and formulated strict service evaluation standards for dealers and service stations. To ensure that customers can enjoy a high standard of service. Providing fast and efficient after-sales service is one of the German Man service standards, the service conference, the German man on the service set a strict standard. In the city where the dealership is located, service personnel must arrive within 4 hours of receiving the service request