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1991年成立的市区供电公司是上海市电力公司所属下的大型企业,根据授权负责上海市中心城区的供电服务业务。公司通过所属的沪东、沪南、沪西、沪北、宝山等供电分公司,为客户提供供用电受理、装表接电、收费报修等各类服务;所属的电缆输配电公司承担全市110千伏及以上和服务区内各电压等级电缆的运行、检修及工程安装;路灯管理所市区所负责服务区内路灯的专业管理和运行;另有大客户服务中心负责为大客户提供专业化、个性化服务。市区供电公司通过多种渠道主动了解客户需求,并把客户要求转化为提升企业自身建设、管理、经营能力的动力。客户为中心,服务高质量公司多层次细分客户和市场,经
The municipal power supply company established in 1991 is a large-scale enterprise under the jurisdiction of Shanghai Electric Power Company and is responsible for the power supply service business in the downtown area of Shanghai according to the authorization. Companies through their affiliated Hudong, Shanghai South, Shanghai West, Shanghai North, Baoshan and other power supply branch, to provide customers with electricity handling, loading table received electricity, repair fees and other services; owned cable transmission and distribution company commitment The city’s 110-kilovolt and above and the service area of the voltage level of the cable operation, maintenance and engineering installation; street management by the urban area is responsible for the professional management and operation of street lights; another big customer service center is responsible for providing large customers Professional, personalized service. Urban power supply companies take the initiative to understand customer needs through a variety of channels, and the customer requirements into a promotion of their own construction, management, operating capacity of the driving force. Customer-centric, high-quality service company multi-level segmentation of customers and markets, after