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目的应用TOPSIS方法对某医院等级医院创建效果及医疗质量作出客观评价,为医院管理决策提供依据。方法根据文献资料及头脑风暴法,选择2011年-2016年反映医疗工作质量的主要指标,运用TOPSIS法进行分析。结果 2011年-2016年的TOPISIS法Ci值分别为0.4033、0.3770、0.4402、0.5177、0.5579、0.5736,医院运行效果总体呈逐年上升趋势,等级医院创建工作有利于促进医院医疗质量持续提升。结论 TOPSIS法可以作为医院质量与安全管理工作中的常用分析方法,应用价值较高。
Objective To apply the TOPSIS method to objectively evaluate the establishment effect and medical quality of a hospital hospital, and provide a basis for hospital management decision-making. Methods Based on the literature and brainstorming methods, we selected the main indicators for reflecting the quality of medical work from 2011 to 2016, and analyzed them using the TOPSIS method. Results The Ci value of TOPISIS method in 2011-2016 was 0.4033, 0.3770, 0.4402, 0.5177, 0.5579, and 0.5736 respectively. The overall effect of the hospital’s operation was increasing year by year. The establishment of the grade hospital was conducive to the continuous improvement of hospital medical quality. Conclusion The TOPSIS method can be used as a common analysis method in hospital quality and safety management, and has a high application value.