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目的探讨品管圈提高门诊理疗患者健康教育知晓率中的效果。方法选取2014年10~11月收治的100例患者设为对照组;2014年12月~2015年4月收治的100例患者作为实验组,对照组接受常规健康教育方法 ,实验组患者通过品管圈活动,接受各种品质管理方法后的健康教育,比较两组患者的健康知识知晓率。结果对照组的健康知识知晓率为35.1%,低于实验组的88.4%,差异具有统计学意义(P<0.05)。结论品管圈活动的开展不仅促使人们树立健康意识、改善了长期不良的生活习惯,也大大提高了护士发现问题、分析问题、解决问题的能力,有效改善了医患关系,提高了患者对护理工作满意度,提升了护理服务质量,让患者得到更加优质、安全的护理服务。
Objective To explore the effect of quality control circle on improving health education awareness among outpatients and physiotherapy patients. Methods A total of 100 patients admitted from October 2014 to November 2014 were selected as the control group. 100 patients admitted from December 2014 to April 2015 were selected as the experimental group, while the control group received routine health education. The patients in the experimental group were treated with quality control Circle activities, to accept a variety of quality management methods after the health education, health awareness of patients in both groups were compared. Results The awareness rate of health knowledge in the control group was 35.1%, which was lower than 88.4% in the experimental group, the difference was statistically significant (P <0.05). Conclusions Quality control circle activities not only promote people to establish awareness of health, improve long-term bad habits, but also greatly improve the nurses found the problem, analyze the problem, the ability to solve the problem, effectively improve the doctor-patient relationship and improve patient care Job satisfaction, improve the quality of care services, so that patients receive more high quality, safe care services.