群体性事件的出现伴随着公众心理的变化。本文认为我国群体性事件传播过程中各阶段与公众心理密切相关。在新媒体中,公众接受心理表现出群体感染、隐匿心理、群体压力、心理恐慌状态。针对群体性事件中公众心理出现的状况和问题,政府、传统媒体、新媒体应采取一系列引导和规范群体心理的疏导措施。 The emergence of group events is accompanied by changes in public psychology. This paper argues that the various stages of the mass incidents in our country are closely related to public psychology. In the new media, the public psychologically showed the symptoms of colony infection, concealed psychology, colony pressure and psychological panic. In response to the situation and problems of public psychology in mass incidents, the government, traditional media and new media should adopt a series of measures to guide and regulate the psychology of the group.