本文通过在沪美资企业中文化差异对于员工人际关系和工作态度的影响的案例,分析了经济全球化背景下跨国企业中影响员工跨文化交际的原因,如价值观,思维方式差异等,并对跨文化商务交际改善对策初探,提出比较分析文化差异,开展跨文化培训,文化融合三个步骤。以引起对企业跨文化培训的重视和深入研究。 Based on the case of cultural differences in American-funded enterprises in Shanghai, the paper analyzes the impact of multinationals on the cross-cultural communication among multinational corporations in the context of economic globalization, such as values, differences in ways of thinking and so on. Cross-cultural business communication to improve the initial exploration, proposed a comparative analysis of cultural differences, to carry out cross-cultural training, cultural integration of three steps. To arouse the attention and in-depth study of cross-cultural training of enterprises.