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本文针对目前电力体制改革的不断深入,供电服务工作重要性的不断提高的现状,从加深认识、健全体制、提升能力三个方面,分析了目前供电企业优质服务工作开展的一些关键点,并结合实际,提出了供电企业应如何做好优质服务工作的一些具体内容。希望能对供电企业优质服务工作的进一步开展,起到抛砖引玉的作用。
In view of the current deepening of the power system reform and the continuous improvement of the power supply service work, this paper analyzes the key points of the current high-quality service work of the power supply enterprises from the aspects of deepening understanding, perfecting the system and improving the capability. In fact, some specific contents of how to do good service work for power supply enterprises are put forward. Hope to power the quality of service enterprises to further carry out work, play a valuable role.